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Welcome to ResiteIT's Multifamily TechNews newsletter. TechNews offers updates on events, new product developments and technology news for multifamily housing. Also, visit ResiteIT.com for the latest information. 
"From the start I was very impressed with how effectively the in-person training was conducted for our corporate and community staff. The ResidentHubSM product is very user friendly and was easy for everyone to learn to use effectively. In addition to the great results, I am impressed with the level of customer service ResiteIT continues to provide after the system is live."- Jessica Scully, Scully Company Adding ResidentHubSM and LeadToLeaseSM to your website will lead to tremendous immediate results on-site. Scully Company came to ResiteIT with a vision of rebuilding their corporate website to allow easier content management for pricing, moving specials and floorplan images, and to add the functionality of ResidentHubSM and LeadtoLeaseSM. With the commitment of the Scully Company staff and the help of in-person training classes from ResiteIT's Account Managers, the entire portfolio launched the service in late summer. With the recent launch of their revamped website at www.ScullyCompany.com and their resident login page at www.ScullyResidents.com, Scully Company has experienced immediate results in terms of easing the workload in the leasing office and resident response. Average Usage Rate at 20 Communities in First Month: 24.6% Getting 25% of your residents to utilize any service will offer a great return on investment, especially when this is achieved in the first month. Unlike other amenities, the usage will continue to expand. What are their residents saying? "This was a really great idea you guys came up with, now we don't have to take the time to go to the mail box or post office to drop off the rent, this site will be added to my favorites list." "I think this is a great way for residents to be able to go online and pay their rent and find out what is going on in the community. Especially if you travel a lot like I do. Thanks." "I think the ResidentHubSM will benefit many residents, as well as, myself. It is a big help for residents who need to make maintenance requests after office hours and it prevents a trip to the leasing office when at times they can be extremely busy assisting new residents. I am also glad of all the benefits and features the ResidentHub provides...Thanks for the new service!" "I have already used your online rent payment, very quick and convenient!! Also, it looks like you have a good start on a nice website for info and updates. Keep up the good work!!" |
 
ResiteIT continues its strong presence in the Dallas/Ft. Worth area with the launch of new community websites equipped with LeadtoLeaseSM and ResidentHubSM for S&H Realty Management. S&H now has a new corporate website, new commercial websites and all new community websites for their properties in Texas, Nevada and Minnesota. Examples of these websites include www.OakmontOfBearCreek.com, www.ParksideOnTheCreek.com and www.RemingtonMeadows.com. S&H Realty Management is the latest satisfied Dallas area client added to a list which already includes Pace Realty, Greystar, Tipton Group, Pacific West and Stellar Management & Development.
"ResiteIT has given me more time to take care of my residents and I am not spending alot of time in the bank line. Also, many of my residents' professions require traveling with almost no notice. They can pay their rent online and send me a work order while out of town. I can communicate with my residents without using a ream of paper, toner and two hours of my porter's valuable time. ResiteIT sets us apart from the other communities!" |
 Learn More About Advanced Website Statistics Package Judging the performance of online apartment marketing can be a challenge. Internet listing services present hot leads and page views. Web hosting companies are talking hits, views, sessions or impressions. Marketing consultants are talking meta tags and search engine ads. And property managers are talking about how to make sense of it all. "Why does it have to be so complicated?" asks a property manager in Bloomington, IN. "Sometimes you just want to get to the point." With ResiteIT, we provide three key metrics that can help you get to the point in terms of how you can evaluate website traffic. First, we provide the traffic statistics to view the number of visitors and the sources of those visitors. Additionally, we report the actual impact on leasing - by providing new leads and actual lease applications being generated directly through the website. "When marketing your website, there are three things you need to know about your traffic," says Mike Trotzke, Chief Technology Officer of Resite Information Technology. "You need to know how many people are coming to your site, where they are coming from and what they are doing while they are there." With ResiteIT's statistics package, you get clear and easy-to-understand information about your website's traffic: the number of visitors and the pages viewed. And now, Resite IT can also tell you other sites, search engines and key words visitors use to find your website. Have you ever wondered how many people are getting to your site from your Apartments.com ad? Or what keywords people are using to find your site on Google? With ResiteIT's advanced statistics package you can find the answers to these questions in easy to use interactive reports. With this information, you can make better decisions regarding your marketing plans. Additionally, with LeadToLeaseSM, the number of guest cards and completed lease applications can be reported by community to see the real impact that the website is having in generating new leads and the number of actual applications and leases being produced. Find out more about these new developments from your ResiteIT representative. |
 Several new clients have chosen ResiteIT for solutions ranging from the ResidentHubSM and Leasing Tools to custom website development. Here are a few profiles of recent ResiteIT solutions: Newbury Common, Stamford CT 
Newbury Common is already one of Connecticut's most luxurious and convenient communities, but life for their residents is about to get even more convenient. Newbury Common will be launching a powerful solution which will transform the marketing and management of the community. ResiteIT's ResidentHubSM platform, integrated with a new custom website, will offer residents many new online conveniences such as rent payment, shopping and facility reservations. Future residents will be able to complete the leasing process online through the LeadToLeaseSM platform, which will also be integrated with the new website. In addition, Newbury Common will be one of the first to launch ResiteIT's new Maintenance WorkCenter module, which will allow staff to track every aspect of the maintenance process, including cost of parts and labor, subcontractors, inventory and correspondence with residents.Sawyer Realty Holdings, College Park MD 
Sawyer Realty Holdings specializes in providing a wide range of quality apartment homes at affordable prices in the Greater Washington DC and Baltimore areas. They are also significantly expanding the availability of communities in the Miami, Ft. Lauderdale and Orlando areas. Sawyer puts over 15 years of real estate management experience to work for their residents, assuring them of service that's responsive, dependable and discrete.
Residents of many of Sawyer's communities will soon receive a new level of responsive service through a personalized resident portal. The Sawyer solution will offer residents instant access to many online services, including rent payment, maintenance requests, online newsletters, shopping and more. In addition, future residents will be able to secure their new home faster by completing lease applications and paying fees through Sawyer's website. The new Sawyer solution will make life easier for staff as well. To save countless hours in the leasing office, the leasing platform and resident portal will both be fully integrated with Sawyer's property management software. |
